Do you have to take your Prius to a dealership for repairs?

dealershipEven if your Toyota Prius is still under warranty, you still may not have to have your repairs and maintenance work done solely at a dealership. A warranty is a great thing, but it doesn’t mean you should give up a trustworthy relationship with your current auto repair shop. However, let’s talk about warranties for a minute… When it comes to your hybrid warranty, the longer the better. Basic warranties cover everything for about eight years or 100,000 miles. If you are buying your hybrid used, take into consideration that the vehicle may almost be out of warranty. Toyota does offer Certified Used Vehicle Warranty coverage as an extension of the vehicle’s original factory warranty and helps protect you against mechanical failures and breakdowns. If your car’s breakdown is something that is covered by warranty, you should probably take it to a Toyota dealership. However, it is very unfortunate that dealerships do not always have the best interest of their customers in mind, as too many consumers have come to find out. Dealerships may also take longer and be harder to get into.

Suppose your repair isn’t under warranty though… When it comes to your hybrid, you deserve a hybrid auto repair expert, not someone who works on gasoline or diesle powered vehicles all day. These complex systems require experience, training and expertise. Routine maintenance and hybrid repairs matter. What is also interesting is that the Federal Trade Commission, the nation’s consumer protection agency, says a dealer cannot refuse to honor the warranty that came with your new car if someone else does the routine maintenance or repairs. In fact, it’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else.
This is important to consider when you choose where to get repairs done, even if you still have a warranty on your Prius hybrid. It may be helpful to keep all receipts and service paperwork, discuss this with Toyota (not the dealer but the company) and make sure that your auto repair shop is reputable and experts on hybrid repairs.

When it comes to hybrid cars, it is imperative to also pay attention to the hybrid battery. Consider the information the Prius provides on the display and if you notice that the battery doesn’t seem to hold its charge overnight, it may be time to consider battery conditioning. Our hybrid shop alleviates any “sticker shock” that a new hybrid battery price will give any hybrid owner and combines innovative equipment, hybrid expertise and advanced designs which have the potential to restore up to 90% or more of your HEV battery pack’s original power and energy. Replacing a dead hybrid battery doesn’t have to cost you thousands of dollars but at a dealership, it just might.

The best service and quicker turn-around is waiting for you. In most cases check the owner’s manual you don’t have to take the car to a Toyota dealer to keep the warranty in force, as long as you have proof of the work done. Come see us for hybrid repairs today!